Shipping Policy
Last Updated: August 25, 2026
At Ziyra Nyra, we are committed to delivering your skincare products safely and conveniently across India.
Shipping Coverage
We currently offer shipping across India.
Orders are processed and shipped to the address provided by you during checkout. Please make sure that your shipping information, including your name, phone number, and complete address, is accurate before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive tracking information through your registered email address, phone number, or other available communication channels.
Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Remote or difficult-to-service locations may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
We currently offer free shipping on orders above ₹499, subject to the applicable terms displayed on our website.
Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:
- Courier or logistics issues
- Incorrect or incomplete address information
- Weather conditions
- Public holidays
- Natural events
- Operational disruptions
- Unforeseen circumstances
Ziyra Nyra shall not be responsible for delays caused by circumstances beyond our reasonable control.
Incorrect Address
Customers are responsible for providing accurate delivery information.
If an order has already been dispatched and the address provided is incorrect, additional shipping or re-delivery charges may apply.
Damaged or Incorrect Products
If you receive a damaged, defective, leaking, or incorrect product, please contact us as soon as possible after delivery with your order details and clear photographs/videos of the package and product.
Our team will review the issue and assist you according to our Return & Refund Policy.
Contact Us
For shipping-related questions or assistance with your order, please contact Ziyra Nyra through the contact details provided on our website.
Ziyra Nyra reserves the right to update this Shipping Policy from time to time.